How it works
Simple for your customer. Sorted for you.
Your customer taps or scans and is exactly where they need to be. Behind the scenes, Revu makes sure every link is right, today and later on.
For your customer
Tap or scan: no app either way
Tap (NFC)
Your customer holds their phone against the stand or sticker for a moment. On an iPhone that's the top of the phone, on most Android phones it's the middle of the back.
- Unlock the phone
- Hold it against the tap icon
- Tap the notification if one appears
Scan (QR code)
The back of the table stand and the link page carry a QR code. Handy when NFC is switched off or when a customer simply prefers scanning.
- Open the camera app
- Point it at the QR code
- Tap the link that appears
Tapping works without extra steps on iPhones from the iPhone XR and XS onwards, and on Android phones with NFC. On Android, NFC needs to be switched on in the settings; it usually already is.
What does your customer see?
With a review product, your Google review page opens straight away, where your customer can give stars and write a few words. With a link page, they see a clear page with your buttons.
For you
We set everything up
You don't need to install, link or program anything. This is how it goes:
Getting to know you
You get in touch by email, WhatsApp or the form. Together we look at which products suit your business.
We link everything
We look up your Google review link and your social channels and link them to your personal Revu link.
Tested and ready to use
Every product is tested in advance, so it works the moment you give it a spot in your business.
Follow-up
Something changes? Let us know and we'll update the destination remotely.
The difference
Permanent links, updated remotely
Your stand or sticker doesn't carry the address of your Google page directly. It carries a permanent Revu link that redirects to the right destination. We can change that destination at any time.
- Your productStand, sticker or QR code with a permanent link
- Revu linkWe manage the redirect and update it for you
- DestinationGoogle reviews, Instagram, website, menu…
When is that useful?
- Your business moves or gets a new Google profile
- You rename your Instagram or Facebook account
- You have a new website or online menu
- You want your link page to point to a seasonal menu or promotion for a while
Your product stays in place, your printed materials stay valid and your customers always end up in the right place.
By the rules
More reviews, the honest way
Google wants real reviews from real customers. Revu makes leaving a review easy, but how you ask for reviews remains your responsibility. A few tips:
Do
- Ask personally and kindly, for example when customers pay
- Place your stand or sticker where customers wait for a moment
- Ask everyone, not just customers who look happy
- Reply to reviews, including the critical ones
Don't
- No discount, gift or competition in exchange for a review
- Don't approach only happy customers or try to keep negative reviews out
- Don't ask for a specific rating or specific wording
- Don't have reviews written by yourself, family or staff
Read Google's full contribution policy.
Questions about how it works
Does the customer need to be signed in to Google?
To post a review, your customer needs a Google account. Most people are already signed in on their phone; if not, Google asks them to sign in first.
What if NFC is switched off on my customer's phone?
Then nothing happens when they tap. They can still scan the QR code on the table stand or link page. NFC is on by default on most Android phones; recent iPhones don't need anything switched on.
Can the link stop working?
The link on your product always stays the same. If your Google page or one of your profiles changes, we update the destination so your product keeps working.
Can I have multiple locations?
Yes. Each location can get its own link to the right Google page, so reviews end up with the right business.
Sounds good? We'll take care of the rest.
Send us a message and we'll look at what your business needs.